FAQ Frequently asked questions about our shop

Jewelry must be treated with care. Avoid mechanical effects (such as scratches) andChemical stress (such as salt water, chlorine-containing water or heavy sweat). So not when bathing, showering,wear in the sauna or during sports!Clean only with mild dishwashing detergent, never with gold or silver detergent.Store the piece of jewelry in a plastic bag. So you will enjoy it for a long time.In rare cases, certain people may experience detachment or discoloration of the precious metal. That sometimes affects gilded,sometimes silvered and sometimes also solid silver jewelery (black coloring).Cause may be the intake of certain medications, cosmetics, a defense reaction of the skin or just theindividual composition of the skin moisture. This effect also occurs in highly qualifiedGilding and silvering on and therefore says nothing about the quality of the jewelry.Persons in whom this phenomenon occurs should be advised to wear gold-plated and silver-platedjewelery. Remedy here rhodium-plated silver jewelry, jewelry made of gold double and solid gold.